Before you call
Questions and answers
The things drivers ask us most. Anything else, just WhatsApp or call.
Getting help
Are you really available 24/7?
Yes. We answer and work 24 hours a day, 7 days a week, including nights, weekends and bank holidays.
What is the fastest way to reach you?
WhatsApp 07428 285353 with your location, or call the same number. On WhatsApp you can send a map pin and a photo, so we know exactly what to bring.
How soon can you get to me?
It depends on where you are and on the jobs already on the road. Tell us your location and we give you a time on the phone, before we set off.
Which areas do you cover?
Northampton and 20 towns around it, including Towcester, Daventry, Wellingborough, Milton Keynes and Kettering. We don't do long-distance transport.
Price and payment
How much will my recovery cost?
It depends on where the vehicle is, where it's going and what state it's in, so we give you a quote first. The price is agreed before the job, with no hidden fees.
Who pays after an accident?
You pay nothing on the spot. The recovery is paid by your insurance, after you contact us.
Can garages get an invoice?
Yes, we give an invoice for every job if you ask for one.
Vehicles
What vehicles can you carry?
Cars, SUVs, vans up to 3.5 tonnes, electric vehicles and caravans.
Can you recover an electric car?
Yes. EVs travel on the flatbed with all four wheels lifted, which is how they should be moved.
My wheels are locked. Can you still move it?
Yes. We can lift a vehicle even when all four wheels are locked.
Where will you take my car?
Wherever you ask: your home, your garage, a dealer, or our secure compound at our base in Kings Heath, Northampton.